Support for Organisations
About CAVO’s Volunteering service –
CAVO offers a range of services to support volunteer recruitment and management. We assist with promotion of volunteer roles, and volunteer matching, we provide information and support, training and facilitate volunteer recognition.
We work with individuals, voluntary organisations, community groups and public sector organisations to promote volunteering opportunities and to support individuals to find volunteer placements that suit their needs.
Recruiting and/ or managing volunteers?
CAVO provides guidance for recruiting and managing volunteers, offering practical support in areas such as developing volunteer policies, creating role descriptions, implementing effective onboarding processes, and ensuring compliance with relevant legislation.
Other useful volunteer management resources –
Third Sector Support Wales Knowledge Hub:
Access a wealth of free resources on best practices in volunteering. Download model policies, information sheets on volunteer law, recruitment, safeguarding, health and safety, equality and diversity, and much more from the Third Sector Support Wales Knowledge Hub website.
(Please note – access is free, but you will be required to create an account to access the platform fully)
Information sheets: https://thirdsectorsupport.wales/our-resources/volunteering/
CAVS: Enhance your skills with the free online “Volunteer Management” training developed by our colleagues in Carmarthenshire. This self-paced course covers everything from initial setup to advanced management topics. Start with modules like “Preparing to Involve Volunteers” and “Volunteering Policy”.
Courses: CAVS Learning Portal
Modules take between 30-45 minutes each.
West Glamorgan: You can find a wealth of information, including the ‘Policies and Procedures Checklist’ and ‘Volunteer Coordinator Guide Toolkit’ developed by our West Glamorgan colleagues at.
Information: West Glamorgan Volunteering Support
Looking to recruit volunteers
Advertise Your Opportunities:
Volunteering Wales: If your organisation involves volunteers, promote your opportunities on the Volunteering Wales platform. A short tutorial video is available to guide you through the registration process.
(https://volunteering-wales.net/).
Existing Users: If you’ve forgotten your login, use the “forgotten password” option.
Support: For assistance with registration or login issues, please contact CAVO at [email address removed] or call 01570 423 232.
We provide registration assistance, role posting support, and personalised training sessions.
Ceredigion Volunteer Organisers’ Network (CVON):
We facilitate the Ceredigion Volunteer Organisers’ Network (CVON), a free network for volunteer managers and coordinators. CVON hosts regular meetings (online or in-person) discussing topics requested by volunteer coordinators, we invite guest speakers and experts to the meetings and accommodate training sessions. We also provide ongoing updates on new resources and Ceredigion events via email.
Please contact us to join the CVON mailing list and be part of the CVON network on Connect Ceredigion.
CAVO Certificate Scheme
Did you know that CAVO provides a volunteer certificate scheme?
Join other organisations across Ceredigion, in ensuring that your volunteers receive the acknowledgment they merit for their outstanding contributions to our communities!
If you would like more information or to be a part of the scheme, then please contact us:
Telephone 01570 423 232 or email gen@cavo.org.uk
Free courses for your organisation -
Third Sector Support Wales Knowledge Hub –
Access free online courses including, ‘Understanding Volunteering’, ‘Management and Support for Volunteering’, ‘Recognising Volunteers’ and Measuring Impact and Involving Young People. The site also contains further courses, such as Safeguarding, and a variety of information sheets. Registration requires an email address and password.
Courses: https://thirdsectorsupport.wales/our-courses/
CAVS – A full Volunteer Management course, online for free, no login needed, pick a module or do all of them
https://cavs.org.uk/learning/learning-portal/managing-volunteers/
Volunteers can also access some basic online learning via our colleagues in Carmarthenshire (CAVS), who have put 5 short modules on their website specifically for volunteers, ‘confidence’, ‘confidentiality’ and ‘staying safe’ for those new to volunteering there is ‘Preparing to volunteer’ and ‘How volunteering can work for you
https://cavs.org.uk/learning/learning-portal/
They are free and don’t even need an email/ login. Volunteers just follow the link and work through the course/ sections that are of interest.
Courses: CAVS Learning Portal
Volunteers’ week – Monday 2nd – Sunday 8th June 2025 #VolunteersWeek
Volunteers’ Week is a national campaign recognising the vital contributions of volunteers throughout the UK.
Each year, millions of people across the UK give their time to support charities, organisations, and local communities and we at CAVO encourage Ceredigion organisations to use this opportunity to celebrate the contribution of their volunteers and thank you. There are logos, graphics and marketing materials available to help you thank your volunteers and support your celebrations. Stay informed about planning and promotional activities through the CVON network.
Investing in Volunteers
- Investing in Volunteers (IiV) is the UK quality standard for good practice in volunteer management.
If you want to assess the quality of your volunteer management and involvement, prove and improve the effectiveness of your work with volunteers, and enhance your organisation’s reputation, IiV provides the ideal framework.
Achieving the standard shows your volunteers – and potential volunteers – how much they are valued and gives them confidence in your ability to provide an outstanding volunteer experience.
